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Permalink Reply by Britt Borcherdt on October 13, 2009 at 3:07pm

If you're getting an email that is asking for access to the resources, please copy and paste this link to the browser you are using:

https://na6.salesforce.com/_nc_external/system/security/ic/Challeng...

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Permalink Reply by Jamie Topper on October 21, 2009 at 12:45pm

I'm still having trouble. When I put the username 'all@musiciancorps.org' it sends a restriction access message to brittany@musiciancorps.org. When I tried jamie.topper@musiciancorps.org and ;musicisjamie, it failed.

Help?
JT

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Permalink Reply by Britt Borcherdt on October 22, 2009 at 4:31pm

hm.

Have you pasted the link into your internet browser? Whenever you try to sign in from a new browser, salesforce needs permission to be accessed via that browser. The only message I'm gettin each time someone tries to activate is this:

Dear MusicianCorps '09 Fellows,

You have requested to activate a computer for access to salesforce.com. Use the link below within 24 hours to activate this computer:

IMPORTANT: If you have not requested to activate a computer, or believe you have received this message in error, please contact salesforce.com support (support@salesforce.com) immediately.

Copy and paste this link to the browser from which you would like to access salesforce.com

https://na6.salesforce.com/_nc_external/system/security/ic/Challeng...

What does "activation" mean? Should I activate this computer?

Activation helps reduce the risk of security issues related to login. Activating this computer helps salesforce.com recognize this computer when you use it to access salesforce.com. You should activate this computer if it is owned by you or your employer and you are confident it is free of malware.


ADDITIONALLY,
your MusicianCorps email and password will not work for salesforce; you must use the group name (all@musiciancorps.org) and password from that email I sent (which I will not include here for the public to see).

Please let me know if you're still havin issues. THANKS!

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Permalink Reply by Rebecca Crenshaw on October 22, 2009 at 6:17pm

The link didn't work for me either - it still says that my computer has not been activated.

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Permalink Reply by Britt Borcherdt on October 22, 2009 at 6:20pm

Here's the link I just got when you (I'm assuming) tried to access it:

https://na6.salesforce.com/_nc_external/system/security/ic/Challeng...

Make sure you paste it into the same browser (Firefox, Safari, etc) that you are using to try and access it.

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